Which statement best describes the closing in the structure of formal letters such as complaints, applications, and apologies?

Which statement best describes the closing in the structure of formal letters such as complaints, applications, and apologies?

• A. Closing remarks and sign-off
• B. Body of unrelated topics
• C. Bulleted lists with no closing
• D. Postscript

Answer: (A)

The closing in formal letters is the final, polite sign-off that wraps up the message and identifies the sender. In formal letters such as complaints, applications, and apologies, this part includes a courteous closing phrase (like “Yours sincerely” or “Yours faithfully”) followed by the writer’s name and often their title and contact details. It finishes the letter on a respectful note and helps reinforce a professional tone. The other options don’t fit because the body should stay on topic and present the purpose of the letter, formal letters don’t end with bulleted lists and no closing, and a postscript is an afterthought rather than the proper closing.

The closing in formal letters is the final, polite sign-off that wraps up the message and identifies the sender. In formal letters such as complaints, applications, and apologies, this part includes a courteous closing phrase (like “Yours sincerely” or “Yours faithfully”) followed by the writer’s name and often their title and contact details. It finishes the letter on a respectful note and helps reinforce a professional tone. The other options don’t fit because the body should stay on topic and present the purpose of the letter, formal letters don’t end with bulleted lists and no closing, and a postscript is an afterthought rather than the proper closing.